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My camera is not triggered by the controller.
Make sure that your camera is set in the most basic/manual modes: Auto Focus Off (Manual Focus) Manual Exposure...
18. May 20170 -
How much are the shipping costs? How are products sent?
You can find an overview of the prices for Europe and worldwide shipping here. Delivery is by DHL. Upon...
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How long does it take until I receive my order?
Shortly after receiving your order confirmation, you will receive a further email with a binding delivery date. Goods will...
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Do I have to pay VAT?
All prices in the shop include VAT. Private customers within the EU must pay 19% VAT. Customers outside the...
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How can I pay?
You can pay by bank transfer or PayPal. Credit card payment is possible only with prior contact.
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What about warranty?
While we will provide the standard warranty for your country, as our earliest supporter we will work closely with...
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Can the slider be attached to a tripod?
Respectively at the ends and in the centre, the guide rails have a one-quarter inch thread and so are...
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How do I make a Firmware Update ?
1. The update is done via USB, for that purpose, the controller with the right USB port of the...
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Which cable fits my camera?
Canon N3 Canon EOS 50D, 40D, 30D, 20D, 10D, 7D Mark II, 7D, 6D, 5DS, 5DS R, 5D Mark...